LOCATION: Remote

SCHEDULE: Monday to Friday 8am to 5pm EST

JOB TITLE: SCRUM MASTER

RESPONSIBILITIES:

1. Understand team resource roles, obligations, and capabilities to ensure proper task allocation and workload balance
2. Ensure all change requests are registered in Azure DevOps (ADO) as features with change request #
3. Support Business Analyst (BA) to approve/reject/pause new change requests in Change Advisory Board and set ADO state accordingly (analyzing/closed/paused)
4. Tag change requests in ADO based on priority rules and sort the priority accordingly
5. Lead BA and team leads to breakdown all new change requests into user stories with each less than 8 points
6. Facilitate scope and requirements clarification between BA and team leads, revise user stories for complex features/user stories if needed
7. Assign features to estimate go live iteration per story points or LoB deadline
8. Assign user stories to iterations according to feature deadline and story points
9. Conduct backlog refinement to make sure all teams understand the feature/user stories
10. Re-assign feature/user story priorities and iterations per refinement
11. Identify a list of features/user stories for the next iteration 2 weeks before iteration starts
12. Identify tasks needed to ensure all features/user stories are ready per the Definition of Ready 1 week before the iteration starts
13. Ensure team completes tasks required to make all user stories ready
14. Lockdown list of features/user stories for the next iteration 3 days before Iteration Planning
15. Breakdown user stories into tasks before Iteration Planning 1 day before Iteration Planning
16. Conduct Iteration Planning - refine tasks, assign resources per feature priority, finalize all task assignments, balance workload
17. Conduct daily standup, update status
18. Ensure planning of all features with an estimated go live date
19. Ensure the release note is sent on the same day after each iteration is completed
20. Conduct a retrospective at the end of each iteration
21. Ensure 80% of all planned tasks in an iteration are completed initially and reach 90% goal in 2 months
22. Coach resources to update ADO daily so actual load/progress can be updated correctly
23. Coach team members individually not to provide a status update but just simple standard scrum answers during daily standup
24. Coach team members to handle emergency change requests and prioritization of work and resources
25. Ensure at least 1 feature is deployed to production in every iteration
26. Ensure 80% of resources are correctly allocated on the day the iteration planning session is completed

QUALIFICATIONS:

1. Expert in using Azure DevOps for scrum planning and execution
2. Expert in identifying root causes and resolutions of impediments in scrum planning to achieve iteration goals
3. Excellent verbal and written communication skills
4. Experience in managing scrum for a team of 15 resources onshore and off-shore
5. Ability to manage multiple projects/teams concurrently and independently
6. Strong technical background in understanding the business process and technical work required in the MarTech landscape
7. Skilled in working with each resource individually to remove their impediments
8. Minimum 3-5 years of scrum master experiences in both new projects and production support environments

3 MUST-HAVES FOR MANAGERS:

1. Expert in using Azure DevOps for scrum planning and execution
2. Strong technical background in understanding the business process and technical work required in the MarTech landscape
3. Minimum 3-5 years of scrum master experiences in both new projects and production support environments

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