Scrum Master

at HUB International
Published September 3, 2022
Location Chicago, IL
Category Default  
Job Type Full-time  


Seeking a FinTech Agile leadership role within one of the top five largest insurance brokers? This role is on the ground level of transformational initiatives that are delivering a fresh digital perspective on insurance. Join our enthusiastic, entrepreneurial, and collaborative team; relentlessly focused on hitting goals, while delivering creative digital product offerings and technology solutions to our customers and partners.

About HUB

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep, and one-of-a-kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

Job Overview - Scrum Master

HUB International is rapidly expanding our digital product offerings and technology solutions and is seeking a motivated Scrum Master to support our strategic goals. In this role, you will work with multiple teams to facilitate the planning and successful delivery of client projects through the full project development lifecycle. As a Scrum Master, you will empower our teams as a servant leader, monitor team performance, and remove any impediments that block sprint goals. You will apply Agile values and principles, and the Scrum or Kanban framework to optimize value delivered, coach and support our teammates, and promote self-organization and continuous improvement for high-performing teams.

Our ideal candidate is a collaborative problem solver with a passion for servant leadership and proven experience in practicing Scrum principles to guide teams in producing high-quality work.

Note: this position is remote and can be anywhere in the US.

In This Role, You’ll Get To

  • Support multiple enterprise-grade product development teams that focus specifically on digital technology-based solutions.
  • Collaborate with and support the Product Owner, Designers, and Developers to ensure alignment on the product roadmap and sprint goals, deliver incremental value each sprint, improve squad processes, and develop sprint reports.
  • Communicate and mitigate impediments, risks, concerns, and cross-team dependencies to the appropriate leader to maintain team velocity.
  • Collaborate with the other Scrum Masters to champion Scrum practices and values within and across teams, coach others on these practices, and align and guide the teams to self-organize to maximize the value delivered.
  • Facilitate scrum rituals, meetings, tool configuration, and any necessary decision-making processes for the team (including sprint planning, daily standups, sprint reviews/retrospectives, etc.).
  • Monitor, analyze, and present team performance reporting and analytics including burndown/burn-up charts, sprint velocity, capacity planning, sprint status, defect tracking, etc.
  • Facilitate backlog refinement meetings using relative effort estimation techniques and ensure clear and concise product backlog items. Support the Product Owner as needed to prioritize the Product Backlog to maximize value.
  • Lead by example, demonstrating initiative, servant leadership, proactive communications, consensus building, adaptability, and teamwork.

We Want Someone Who Has

  • 3+ years of experience as a Scrum Master and a strong understanding of Agile principles,
  • Proficiency and propensity for servant leadership, facilitation, situational awareness, conflict resolution, team empowerment, and transparency,
  • Ability to assess the Agile team's performance based on results and delivery patterns and drive continuous improvement through the application of the appropriate Agile techniques,
  • Demonstrated ability to collaborate and communicate proficiently (both verbally and in writing) with internal and external teams, including virtual team members across multiple time zones,
  • Understanding of the software development lifecycle and experience working with both business and technology teams,
  • Familiar with Jira, Confluence, Slack, Miro, SharePoint, and Microsoft Office tools,
  • Has provided agile training to teams, clients, or stakeholders,
  • Consulting experience is a major plus,
  • CSM, ACP-PMI, or other scrum certification,
  • Desire to learn.

Education And Qualifications

  • Required Experience: 3-5 years of relevant experience
  • Required Education: Bachelor’s Degree (4-year degree) or equivalent work experience
  • Required Travel: Up to 10%

This position reports into Chicago and can be based anywhere in the U.S. (i.e. remote/virtual).

Join a Winning Team at HUB International

When you join the team at HUB International, you become part of the 5th largest global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 14,000 professionals in 450 offices across North America. You will be able to actively contribute to our track record of year over year growth fueled by innovative new products and services, mergers and acquisitions, and a great team of people. As part of our talent engine, you will exemplify our strong core values which drive our unique corporate culture. HUB’s entrepreneurial spirit is evident in our people, products and philanthropic initiatives and we are passionate about our talent!



Department Information Technology

Required Experience: 2-5 years of relevant experience

Required Travel: Up to 25%

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at

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