Scrum Master

at Fiserv
Published January 14, 2023
Location Berkeley Heights, NJ
Category Default  
Job Type Full-time  


Scrum Master

What does a successful Scrum Master do at Fiserv?

As the Scrum Master, you will be responsible for managing an agile based SDLC focusing on building new features, upgrading, and maintaining applications. As a Scrum Master you are expected to institute the Agile best practices in the Scrum teams.

What you will do:

You will be key in driving the way we work and deliver value to our customers. You will be responsible for ensuring scrum teams are able to work in the best way possible. You will be supporting the refinement of our development processes to ensure our scrum teams work in a way that is both productive and sustainable.

What you will need to have:

​Bachelor’s degree from an accredited institution in Computer Science or other equivalent technical discipline

• Experience in the day-to-day practicalities of Agile software Product Development Lifecycles such as Scrum, SAFe, DAD, Lean Agile, Kanban, etc
• Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, etc.
• 4+ years of practical experience managing enterprise application development as a Scrum Master

Microsoft Tools (Office, Sharepoint, Advanced MS Excel)
• Other: Jira, ServicePoint, Clarity, Confluence, agility(v1)
• Strong knowledge and working experience of scrum based Agile methodology
• Manage & Facilitate scrum ceremonies (Daily Stand-Up, Backlog Refinement, Sprint Review, Demo and Retrospective)
• Drive scrum and assume responsibility for project tasks and ensure they are completed in a timely fashion
• Identify obstacles which might impact the delivery of user stories and provide support to remove them
• Ensure that stories are properly groomed and available to be worked on in future sprint
• Serve as liaison between the product owner, development team, and management in order to ensure that all targets and requirements are met.
• Project scheduling; Risk & Issue Management
• Sprint tracking & metrics (Sprint reporting, capacity, burndown); Prepare the sprint reports after finishing the sprint
• Communicate and negotiate requirements for end users
• Guide the Business Analyst to sustain the Product Backlog and maximize value
• Strong analytical skills, problem solving, communication skill and presentation skills
• Collaborate with business analyst/developer frequently for quality assurance of deliverables
• Evaluate business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Passion and desire to servant lead, coaching the team(s) to self-organization and embrace empowerment
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving
• Work together with business to get the priority stories and epics

What would be great to have:
• Knowledge of Financial Services domain preferred
• Certified Scrum Master

 Perks at Work:

•    Maintain a healthy work and life balance with paid holidays and our generous Time Off policies

•    Protect and maintain your well-being with health, dental, vision, life, and disability insurance

•    Plan for your future with the Fiserv 401(k) Savings Plan and Employee Stock Purchase Plan

•    Cherish time with your newborn with our Parental Leave program

•    Join Employee Resource Groups that promote our diverse and inclusive culture where associates can build their network and share their perspectives

•    Fiserv offers an expansive and always-growing list of benefits, in addition to those listed, to help with your physical, mental, emotional, and financial well-being

Learn more about Fiserv

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Fiserv is an Equal Opportunity Employer/Disability/Vet.