Scrum Master

at UST Global
Published February 27, 2023
Location Woodland Hills, CA
Category Default  
Job Type Full-time  


Scrum Master

Scrum Master II

Who we are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of over 29,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you'll create a boundless impact that transforms your career-and the lives of people across the world.

Visit us at

You Are:

UST is looking for a highly energetic and collaborative Scrum Master who Possesses extensive management skills with experience of leading projects in both Agile SAFe and Waterfall methodologies. Possesses expertise in handling cross vendor/client teams across different geographic locations. End-to-end project management encompassing all project lifecycle stages including conceptualization, initiation, execution and closure. Having a lifelong passion towards learning, coupled with skills in coaching, software product management, execution and software product delivery. The candidate should be a proven self-starter with demonstrated ability to make decisions and accept responsibility and risk. Excellent written and verbal communication skills with the ability to collaborate effectively with domain experts and IT leadership team is key to be successful in this role. Should have healthcare Specialty Pharmacy / Mail order Pharmacy project experience

The Opportunity:

* Partner with two to three business and technology teams to plan and execute their tactical and strategic work: delivering the vision of the business. Coach, mentor and train multiple teams to deliver quality products and services. Work experience with scale.
* Collaborate with Product Owners and multiple product teams with varying levels of Agile maturity to define product goals, backlogs and roadmaps.
* Team coordination: Ensure teams operate with agreed team cadence. Provide support to help teams reflect, learn and improve on their Agile practice.
* Dependency coordination: Work with teams to identify and manage interactive dependencies within a complex systems environment.
* Track and manage team Visual Management Boards: Help teams to maintain their team data and collateral; keeping relevant over time to changing needs of the business.
* Continuous improvement: Provide mentoring support to Product Owners and team members to refine their understanding of Agile practices.
* Support Product Owners in each team to engage, inform, influence and negotiate with stakeholders; using product backlogs (prioritized based on value) as the basis for discussions.
* Act as a role model for Scrum Masters and Agile champion. Contribute to expanding the understanding and practice of Agile principles and values throughout the entire organization.
* Work with the teams to identify and mitigate impediments and risks to the program.
* Lead the teams through Agile training and enablement sessions.
* Experience working at scale as a Scrum Master for squads that operate following scaling operating models (programs, tribes, portfolios, release trains, etc.)
* Strong Knowledge of PI Planning, Sprint ceremonies, tracking impediments.
* Ability to multitask while supervising people.
* IT project management including SAFe Agile
* Strategic planning.
* Hiring/training/coaching skills.
* Networking/negotiating skills.
* Guiding the team and organisation on how to use Agile/Scrum practices and values to delight customers.
* Guiding the team on how to get the most of out self-organisation.
* Guiding the team on self-organising to fill in the intentional gaps left in the Agile/Scrum frameworks.
* Assessing the Scrum Maturity of the team and organisation and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organisation.
* Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
* Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
* Facilitating getting the work done without coercion, assigning, or dictating the work.
* Facilitating discussion, decision making, and conflict resolution.
* Assisting with internal and external communication, improving transparency, and radiating information.
* Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog.
* Providing all support to the team using a servant leadership style whenever possible, and leading by example

What you need:

* BA/BS degree or technical institute training or equivalent work experience
* Strong effective communication skills, both written and verbal
* 5+ years of hands-on SM experience

* Experience overseeing team members.
* Excellent communication and presentation skills.
* Experience in agile environment Should have healthcare Specialty Pharmacy / Mail order Pharmacy project experience.
* Product owner/BA experience

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience.? As required by local law, UST provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York City or Washington as set forth below.

Role Location: Range of Starting Pay for Role

Woodland Hills, CA: $102000 - $152000

What we believe:

We're proud to embrace the same values that have shaped UST since the beginning. Since day one, we've been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion, and to place people at the center of everything we do.


We will listen, learn, be empathetic and help selflessly in our interactions with everyone.


Through business, we will better the lives of those less fortunate than ourselves.


We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.