Scrum Master

at Fiserv, Inc.
Published June 2, 2023
Location Berkeley Heights, NJ
Category Default  
Job Type Full-time  


Job Title
Scrum Master

Job Purpose

Important information about this role:

  • We're better together! This role is fully on-site at our Berkeley Heights offices in NJ. All 5 days in the office for the first 90 days and on-site Monday through Thursday after that.
  • In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.
  • This is a full-time, direct-hire role, meaning NO C2C/C2H, and NO REMOTE!

What does a great Scrum Master do?

An experienced Scrum Master will help transition our business from its existing work practices to infusing a real agile understanding through the adoption of Scrum. As a dedicate Scrum Master you will train, coach, mentor and guide teams and leaders in Agile principles, Agile values, Scrum theory and practices. You must be a strong educator, motivator, facilitator and coach with excellent listening, communication, collaboration and conflict resolution skills. You will ensure all Scrum events take place (time-boxed, positive, productive) so that the team can deliver high quality software development projects.

What you will do:

  • Champion Agile Scrum, serving the Scrum Team, Product Owner and Organization in Scrum adoption
  • Lead Agile Scrum workshops for both development and functional teams, as well as product owners and technology leaders
  • Coach teams in self-organization, cross-functionality and creating high-value Increments meeting the Definition of Done
  • Guide for effective Product Goal definition, Product Backlog management, Product & Release Planning
  • Promote and advocate a culture of continuous improvement, ownership and accountability
  • Drive cultural change by championing an agile mindset and ensure the organization is at the forefront of industry best practices

What you will need to have:

  • Bachelor's degree in Computer Science, Engineering or Information Technology, or equivalent experience.
  • 5 to 7 years of experience working as a dedicated Scrum Master in an Agile software development environment
  • 5+ years of experience in Scrum, Kanban, and LeSS, Scaled Agile Frameworks (SAFe)
  • Deep knowledge and 5+ years of experience with incorporating Agile metrics into team routines. (Velocity Variance, Burndown/Burnup charts, technical debts, Escaped defects, Blockers, Backlog health, Lead time, Cycle Time, Response Time, and Throughput)
  • Strong knowledge and 5+ years of experience in Engineering Best Practices including TDD (Test Driven Development), BDD (Behavioral driven Development) CI/CD, Customer Centric approach, Code Coverage, In sprint automation
  • Able to flex their skill/experience to coach top down or bottom up within an organization and adapt to various audiences and situations.
  • Highly Organized and Works well in a fast paced, fluid and dynamic environment

What would be great to have:

  • Experience as a Scrum Master at large organizations or Fortune 500 companies
  • Experience working with more than one Scrum Development Team
  • Application Development background
  • Banking and Financial Services experience
  • Scrum Master certification


This role is not eligible to be performed in Colorado, California, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Fiserv is an Equal Employment Opportunity Employer, and it is the Company's policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.