Scrum Master

at Modis
Location Quincy, MA
Date Posted January 15, 2022
Category Default
Job Type Full-time


The role is responsible for being the Scrum/Squad leader of the eCommerce development team. The ideal candidate can facilitate daily scrums, stand-ups, and meetings across the teams and their independent sprints. The Scrum Master works closely with the Product Owner to support release planning, fosters team decision making, and encourages cross-training and team support.


  • Work with development teams and product owners to help ensure execution alignment for Scrum teams
  • Facilitate Agile Scrum team execution
  • Support the creation, refinement, and prioritization of user stories within a product backlog
  • Identify and create metrics that measure and report on team performance, backlog health, and continuous improvement
  • Administer metrics tracking and other duties on behalf of the team
  • Arrange and facilitate daily stand-up meetings and demos/retrospectives. Ensure quick inspection and proper use of an Agile process
  • Assist in the resolution of impediments to support the timely completion of sprint deliverables and escalate as needed
  • Maintain and help to bring closure on RAID (risks, actions, issues, and decisions) items
  • Encourage and guide the adoption of Agile policies and procedures
  • Provide coaching on Agile practices and methods for assigned as well as other Scrum teams
  • Support the implementation of improvement areas identified in team retrospectives
  • Foster close cooperation across all team members
  • Ensure the work implemented by teams adheres to defined steps and procedures
  • Manages interdependencies between agile teams
  • Work with the Product Owner to support short and long-term release planning and to keep work backlog healthy and prepared for execution
  • Encourages cross-training and team support
  • Have good communication, analytical and presentation skills, problem-solving skills and learning attitude
  • Manages scrum team resources’ project hours
  • Prepare weekly progress report for leadership
  • Act as a servant leader for multiple teams and their stakeholders
  • Work as a project manager/coordinator as needed
  • Anticipate and addresses potential or actual impediments to team delivery (barriers and logistic challenges)
  • Be open to shoulder additional or changed responsibilities within the eCommerce technology team

  • Working knowledge of business functional areas:
  • eCommerce
  • Professional and administrative skills
  • Project/program management
  • Time and resource planning
  • Collaborative skills
  • Detail oriented
  • Excellent written and verbal communication (Technical, Functional, Cross-functional)
  • Process-oriented approach
  • Ability to respond quickly and effectively to changing priorities while working in a varied, fast paced environment

  • Bachelor’s Degree in Computer Science or other related field or equivalent experience (required)
  • 5+ years of combined experience as a program/project manager and/or scrum master (required)
  • 3+ years of experience as a scrum master (required)
  • 2+ years of experience as a scrum master in the eCommerce domain (required)
  • 2+ Project management (preferred)
  • Scrum Master certification (preferred)
  • Worked with the team that has onshore and offshore team members (preferred)
  • Equal Opportunity Employer/Veterans/Disabled

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